Welcome to the Billabong Shop family, where we bring the surf lifestyle straight to your doorstep, no matter where your adventures take you! We know you’re eager to rock your new surf-inspired gear, so we’ve made our delivery process as smooth as catching the perfect wave.

Pro Tip: All orders are processed within 1-2 business days (weekends and holidays excluded). Once your order ships, you’ll receive a tracking number so you can follow your gear’s journey from our warehouse to your favorite beach break!

Global Shipping Options

Standard Shipping: Catch the Fast Wave

Carriers: DHL or FedEx

Delivery Time: 10-15 days after shipping

Cost: $12.95 USD

Perfect for when you need your boardshorts, tees, or surf essentials ASAP. Our premium carriers will have your gear riding the express lane to your door.

Free Shipping: The Easy Rider Option

Carrier: EMS

Delivery Time: 15-25 days after shipping

Cost: FREE for orders over $50

When you’re not in a rush and want to save some cash for your next surf trip, our free shipping option lets the good vibes come to you at no extra charge.

Shipping Destinations

We ship worldwide to all you saltwater souls! (Excluding some remote areas and parts of Asia – but don’t worry, we’re working on expanding our reach to catch every last wave.)

Returns & Exchanges

Not stoked with your gear? No worries, mate! We offer hassle-free returns within 15 days of receiving your order. Just make sure items are in original condition with tags attached.

Payment Options

We accept all major payment methods to make checkout a breeze:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Need Help?

Our customer service crew is always ready to help you navigate any shipping questions. Drop us a line at [email protected] and we’ll get back to you faster than you can say “cowabunga!”

Warehouse Address:
3266 Harley Vincent Drive, Independence, OH 44131, USA

Now that you know the delivery details, it’s time to shop our curated collection of surf essentials and lifestyle gear. Whether you’re hitting the beach or the streets, we’ve got you covered with authentic surf style that won’t wipe out your wallet!